Work Experience
IT Technician
Lattis Networks — Managed Service Provider
San Luis Obispo, CA · Hybrid
- Troubleshoot and resolve network outages, misconfigured infrastructure, and endpoint issues across diverse small business client environments
- Administer Active Directory, Hyper-V, Meraki dashboards, and firewall configurations
- Manage physical infrastructure, cabling, endpoint security, and user permissions
- Onboard new client environments including workstation setup and network documentation
- Coordinate with vendors and senior technicians to escalate and resolve complex infrastructure issues
Assistant Office Manager
Rogers Jewelry Company
San Luis Obispo, CA · On-site
- Managed CRM systems and maintained data accuracy across multiple store locations
- Performed PC, printer, and network troubleshooting for staff
- Handled bookkeeping, data entry, and daily administrative operations
- Served as a primary point of contact for clients in a high-end retail environment
Projects
Cloud Resume Challenge
S3 · CloudFront · Route 53 · ACM · Lambda · DynamoDB · API Gateway · Terraform · GitHub Actions
- Built and deployed this resume using S3 static hosting, CloudFront CDN, and Route 53 with a custom domain
- Provisioned SSL certificate via ACM with HTTPS enforced at the CloudFront layer
- Implemented serverless visitor counter: API Gateway → Lambda → DynamoDB
- Infrastructure as Code with Terraform; automated deployments via GitHub Actions CI/CD
Personal Linux HomeLab
Ubuntu · Docker · Caddy · Tailscale · DuckDNS · UFW · MariaDB
- Repurposed a Lenovo ThinkCentre M900 to run Ubuntu as a self-hosted server
- Deployed Docker containers (ActualBudget, RomM) with persistent storage and log management
- Hosted services publicly with DuckDNS and a Caddy HTTPS reverse proxy
- Hardened access with UFW firewall rules, SSH config, and Tailscale zero-trust networking
Education
Western Governors University
B.S. Cloud Computing — Multi-Cloud (AWS & Azure)
Jun 2025 – Dec 2026 (Expected) · Remote
Cuesta College
A.A. Liberal Arts: Social & Behavioral Sciences
Aug 2022 – Dec 2024 · San Luis Obispo, CA